How to Activate the Self-Service Portal

Self - Service Portal Activation Procedure

1. Create a General Request on CCH® Tagetik Support Portal

2. Log in to the Self-Service Portal

3. Create a General Request on CCH® Tagetik Support Portal

Access the CCH® Tagetik Support Portal link

1. Select "Technical request "
2. Select "Other Technical" as the request type
3. Fill the form with the required information.

4. Log in to the Self-Service Portal

5. Check your inbox and open the e-mail received from the CCH® Tagetik support team at the end of activation.

6. Access the web link contained in the e-mail
7. Click the "Login with SERVICE CLOUD" button
8. Click the Allow button
9. Enter the credentials used to access the Support portal of CCH Tagetikto log in.

IMPORTANT: The self-service portal works with Single Sign-On entry on the CCH® Tagetik support portal. Use the credentials of the CCH® Tagetik support portal to log in, after allowing access with Salesforce, if required.