Error Management in Ask AI for Diagnostic
When using Ask AI, there may be instances when a response cannot be obtained.
In such cases, error messages are displayed to help the user better understand the problem that occurred.
| Condition | Error message displayed |
|---|---|
| Ask AI cannot understand or interpret the request | From your request it was not possible to understand what information you are referring to |
| Generic error occurred while processing the request, not due to a problem in understanding the request | A problem appears to have occurred. Please try again later or contact support for additional assistance. |
| The AskAI chat session expires after a period of inactivity and the page must be reloaded... | Your session has expired due to inactivity. Please reload the page. |
| There are too many requests to Ask AI | AskAi not available. Please try again later. |