Working with Ask AI Chat

Open Ask AI chat

User |

  1. Click on
  2. When the Ask AI chat opens, the system displays a message prompting the user to enter a request and indicating the language in which a request can be recorded using voice command. The current day and time are shown above the message.

IMPORTANT: date and time refer to the calendar year and not the fiscal year.

Making a textual request in the Ask AI chat

  1. Click on
  2. When opening the Ask chat, enter arequest in the chat text box
  3. click the 'Enter' button or click 'enter' from the keyboard

Note: three moving dots are shown while waiting for a response. For each request message and each reply message, the sending and receiving time are shown below respectively

Making a request in Ask AI chat with voice command

  1. Click on
  2. When the Ask chat opens, click on the newly enabled microphone button: when the microphone button has turned red and larger, and the Enter button is disabled, make a voice request: the request is recorded and written in the text box
  3. Stop writing: when you stop speaking, writing in the text box stops and the microphone and Enter button are enabled again. To stop writing the request, you can also click on the red microphone while recording

Close Ask AI Chat

To close the Ask AI chat window, click on the X button at the top right of the chat window or the button.

Select the microphone's language

  1. Click on
  2. In the Ask AI chat, click the button to open the language selector: a panel opens within the Ask AI chat containing a list of languages to choose from for recording a request via voice command When the language selector opens for the first time, the language selected by default corresponds to the user's application language.
  3. Filter the language: in the language selector, type the language you want to select in the search text field, or just a few characters of it. The list of available languages is filtered based on the search.
  4. Select language: click on the language of your choice for voice command recording. When the language is selected, the language selector closes.
  5. Display the selected language: by hovering the mouse over the open button of the language selector, a tooltip shows the selected language.

IMPORTANT: The language selected in the language selector for recording a request via voice command in the Ask AI chat remains stored for each user session. At the start of each new session, the default language (the user’s application language) is set.

History of Ask AI chat

All request and/or reply messages displayed in the chat are stored and entered into the Ask AI and user chat history.

The history of Ask AI chat messages is deleted at the end of each user session.

For each request message and for each reply message in the chat history, the time it was sent and received is shown.

IMPORTANT: the history of chat messages is maintained in the different sections of the CCH Tagetik application where Ask AI chat is used, except for Intelligence Analytics which has its own history.